Privacy Notice

 

Bug-a-lugs Baby Store Online upholds your rights to privacy protection under the Privacy Act 1988 (Cth) and is required to comply with the National Privacy Principles in respect of the collection, use, disclosure and handling of personal information. This Policy details the practices we have adopted to protect your privacy.  You can feel confident about how we manage the personal information you supply us.

Personal Information Bug-a-lugs Baby Store Online collects:

The information received from customers helps us improve and personalise your shopping experience with us.  The types of information we gather:

  • Information You Give Us: We receive and store information you enter on our website or give us in any other way. You can choose not to provide certain information but you may not be able to take advantage of all of our shopping features. We use the information that you provide for such purposes as: responding to your request; fulfilling orders; customising future shopping for you; improving our store features; and communication with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," we also obtain certain types of information when your web browser accesses our website.
  • E-mail Communications: To help our emails be more productive, improve service and your shopping experience, we may occasionally send you newsletters of our services and products, notify you of changes to our policies, and  send you order confirmations.

Cookies:

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your web browser to enable our systems to recognise your browser and to provide features such as storage of items in your Shopping Cart between visits.

Does Bug-a-lugs Baby Store Online share the information it receives?

Definitely not! We respect your privacy and appreciate your business. Except as may be required by law, at no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction.

How secure is my information?

We work to protect the security of your information during transmission by using Thwarte Security software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorised access to your password and computer. Make sure you sign off when finished using a shared computer by clicking the "log off" link located in the menu.

What information can I access?

Bug-a-lugs Baby Store online gives you access to information about your account and your interactions with us for the limited purpose of viewing and updating information.

Conditions of use, notices and revisions

If you choose to visit Bug-a-lugs Baby Store Online, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by emailing us at info@bugalugsbaby.com.au , and we will try to resolve it.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Bug-a-lugs Baby Store Online. As a result of those actions you may supply us with information such as your name, address, phone numbers and credit card information.

Automatic Information

For security purposes Bug-a-lugs Baby Store Online sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: info@bugalugsbaby.com.au

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